Comcast doubles top speed of its Internet service in Bay Area
By Vindu Goel
Sunday, February 10th, 2008 at 11:23 pm in Business, Columns & Extras, Comcast, Technology, Telecom.
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As long-time readers of this blog know, I’ve been banging the drum for faster Internet service for a while now, and many of you have joined the crusade (see posts on universal broadband, Comcast’s DOCSIS 3.0 technology and AT&T’s naked DSL in particular).
Well, Comcast heard us.
On Monday, the company is officially doubling the top speed of its cable-modem service to 16 megabits per second in most of its Bay Area territory. It’s a welcome upgrade that should satisfy most speed junkies — at least until the company starts rolling out 100 mbps in selected markets later this year.
Here’s an advance look at a special column about the launch appearing in Monday’s local-news section of the Mercury News:
Internet junkies, rejoice: Silicon Valley homes can finally get a fast connection to the Internet.
Comcast is launching a new service today
in most of its Bay Area territory that will hook computers into the Internet at 16 megabits per second — double the top speed previously available. The cable-modem service, called Blast, will cost $67 a month by itself, $53 if you also have Comcast cable TV or $10 if you get any of the Philadelphia company’s Triple Play TV-Internet-phone packages. Subscribers who already pay the full, non-discounted price for 8 mbps will get the faster speed as a free upgrade.
The boost is long overdue for the valley, home of Google, Yahoo, Cisco Systems, Sun Microsystems and hundreds of smaller companies that actually
create the Internet as we know it. While Los Angeles, San Diego and much of the East Coast got connections of 15 mbps or more during t
he past few years, the Bay Area has limped along with a top speed of 8 mbps from Comcast, the dominant cable provider, and 6 mbps from AT&T, which offers DSL service over its phone lines. (Small pockets of the Bay Area recently got access to 10 mbps Internet connections as part of AT&T’s U-verse service, although that requires spending at least $100 a month for a combo TV and Internet package.) Valley consumers will now have a clear choice: Pay a premium for Comcast’s speedier connections, or opt for AT&T’s cheaper but slower DSL, which can cost as little as $10 a month for 768
kbps (less than 1/20 the speed of Blast). Comcast says it has spent $663 million upgrading the Bay Area network since buying it from AT&T in 2002, and customers are
now reaping the benefits. “This is a game-changer for us as far as our competition,” said Comcast spokesman Andrew Johnson. Fast access means the most to people who use the Internet for video. Streaming movies flow faster and more smoothly, which means you can enlarge those postcard-size
playback windows to full screen without losing any resolution. Downloads are also a lot easier. As higher speeds become more common, they are also likely to spur Silicon Valley’s inventors to come up with new services, from interactive gaming to new forms of shopping.
“We have people here who are developing the tools to take advantage of this broadband,” said Seth Fearey, chief operating officer of Joint Venture: Silicon Valley Network, a consortium of government agencies and private companies that has lobbied for faster broadband.
But AT&T argues that the need for speed is overhyped and most customers don’t want to pay for it. “What we found is that value is important to people, particularly people making the switch from dial-up,” said AT&T spokesman John Britton.
As people take their laptops, iPhones and other mobile devices to more places, AT&T figures they want mobile access more than a fast, fixed connection at home. The phone giant recently started offering 10 million of its DSL customers free access to its network of 10,000 WiFi hot spots.
Based on the e-mails I get every time I write about broadband, I’m with Comcast: I think a whole lot of Bay Area residents want the fastest connection possible and are willing to pay the price.
I suspect that the Blast service won’t be enough for many of them, especially
since because it only allows a maximum upload speed of 2 mbps, which limits the ability of people to share large files. But have patience, speed addicts. Another boost is on the way. Comcast CEO Brian Roberts recently promised to roll out DOCSIS 3.0, a cable technology that allows speeds of
about 100 mbps, throughout Comcast’s territory by the end of 2009. If demand for Blast is high enough, the Bay Area might jump to the head of the upgrade list.
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February 11th, 2008 at 11:09 am
Hey Vindu, I’m the “FTTP or DOCSIS 3.0 or BUST!!” guy and I have to say I am thrilled.
usually Comcast puts BLAST! in areas that are only served by FTTP like FIOS, but now Comcast is realizing it makes business sense to give us the service too.
yes it is not FTTP or Docsis 3.0, but it eases the wait until those services become ready.
Thank you Vindu for your efforts!!!!
February 11th, 2008 at 11:17 am
““What we found is that value is important to people, particularly people making the switch from dial-up,” said AT&T spokesman John Britton.”
Yes, for poor people getting on broadband. But this is the tech savvy Silicon Valley where we’ve been crying for more speed (both up and down) for a long time.
And you should offer a value service, but also premium services.
February 11th, 2008 at 12:59 pm
Yea for Comcast
Finally someone in the U.S. is putting out a real speed services - now we can finally catch up with other parts of the world pushing the frame/packet traffic limits!
February 12th, 2008 at 12:45 pm
Maybe one should ask Comcast why they are leaving out the southern portion of the East Bay including Hayward for this “BLAST” rollout. Is it because they don’t want to spend any money in the “Ghetto” cities as some people seem to think? Comcast hasn’t done anything to really improve anything they offer (TV or Internet).Believe me there are a lot of people who want/need better Internet connection than a ADSL 1.5 connection. I haven’t seen anything remotely resembling spending any portion of this 663 million dollars in Hayward.
February 12th, 2008 at 1:49 pm
Even with this the US has fallen so far behind other nations… Comcast is a terrible corporation in my opinion, they make you pay up the wazoo for practically nothing in return, and we’re excited about 16MB??? I got two words for you all… HOW MUCH?
February 13th, 2008 at 6:17 pm
Hayward is left out, but nowhere else in the Southern East Bay.
Fremont has BLAST. So does Union City. And Newark.
Those are the three southernmost East Bay Cities, and they have it.
Hayward WILL have it once all the upgrades are done. Don’t blame Comcast for the lack of upgrades to the cable there. The fault lies with TCI and AT&T who didn’t upgrade the cable when they had the chance. Comcast is now trying to fix the errors of those cable companies.